When you engage a fractional COO from Fractional Executive Solutions (FES), you get a senior-level executive who works with you for one or two days per week to provide strategic guidance and operational support. We can help with a wide range of tasks, including:
· Developing and implementing business plans
· Overseeing day-to-day operations
· Managing and owning the P&L and Balance Sheet with your controller / finance partner
· Develop and Optimize processes
· Developing and managing budgets
· Building and manage your team
But exactly how would we engage with you? How would we ensure maximum results while being there on a fractional basis? It will vary depending on the specific needs of the company, however there are some general steps that we typically follow:
1. Initial meeting: We will meet with the company's leadership team or key employees to learn about them, talk about our experience and then learn about what they need and want from us. It’s a two-way street. In these conversations, we will learn about the company's current operations and challenges.
2. Developing a JOINT plan: We will develop a plan to help the company achieve its goals. This plan will include specific tasks, timelines, and resources that include teaching, mentoring, training and creating JOINT accountability.
3. Executing the plan: The fractional COO will work with the company's leadership team to execute the plan. This will be done through weekly team meetings as well as one-on-one talks with each leader or key group. We will provide guidance and support and help to identify and overcome challenges.
4. Monitoring progress: We will set up a scorecard of KPIs to monitor our progress and make adjustments as needed. We will provide regular updates to the owner through Same Page meetings on a weekly basis. We take the owner’s guidance and requirements and execute them.
5. Evaluating results: If not in place, we will create a monthly financial review to ensure we are moving forward. We will provide color on the results and discuss course corrections if needed. We understand that, sometimes, change is difficult and will take time.
A fractional COO can be a valuable asset to any company that is looking to grow and improve its operations. By working with a fractional from FES, companies can gain access to the expertise and experience of a senior-level executive without having to commit to a full-time position.
Here are some additional tips for engaging with a fractional COO:
· Be clear about your goals and objectives. Because we will drive to achieve them
· Be open to feedback and suggestions. You may find out something you are not ready to hear.
· Hiring a fractional may very well cause your team to be uncomfortable, especially if they are not comfortable to accountability.
· Be willing to delegate. Do not create “end runs” from your team by allowing them to do so.
· Be prepared to make changes. That is why you hired us!
· Be patient. Change takes time.
By following these tips, you can ensure that your engagement with FES is successful.
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